Tickets will be mailed in several shipments. The first sets of shipments are being sent starting on OCTOBER 24TH–NOVEMBER 4th VIA FEDEX 2-DAY EXPRESS MAIL.
If your address is a P.O. BOX it will be sent to you VIA USPS PRIORITY MAIL.
If your address is an International address it will be sent to you VIA FEDEX INTERNATIONAL 3-4 DAY PRIORITY MAIL. *Please note that Puerto Rico and the U.S. Virgin Islands are considered International by FedEx.
The tickets will be mailed by FedEx for your convenience and your signature will not be required to receive the tickets.
Tickets are not transferable and there is no print at home option available at this time.
Please keep in mind once tickets are sent by FEDEX we will not be able to change the delivery address.
Due to the proximity of the race schedule, addresses can no longer be changed for reshipping. Sorry for any inconvenience.
Please be aware that all ticket purchases after November 4th will be placed in Will Call for pick up.
WILL CALL POLICIES
If you prefer to pick up your tickets in Austin the week of the race, please inform us in advance and before your tickets are sent.
Our Will Call office is located at the Grand Plaza entrance by Lot B and Turn 15.
Will call will be open from November 11th to November 17th.
Monday-Wednesday from 10 A.M. to 6 P.M.
Thursday from 10 A.M. to 8 P.M.
Friday-Sunday from 7:30 A.M. to 4 P.M.
Photo ID’s will be required to pick up your tickets.
Only the person who the account name is under will be able to pick up the tickets, unless we are notified in advance that another guest will pick up the tickets. The guest should have their picture ID and order confirmation form ready to help expedite the process.
Vouchers from formula1.com and gptours.com can also be redeemed at the Grand Plaza box office. Times for these windows will vary from normal box office hours. Hours are Thursday 1:30-5:30 P.M., Friday-Saturday TBD.
There will be windows open to purchase tickets for the race.
For your convenience we encourage all guests to pick up their parking in advance by November 14th. Starting on November 15th through November 17th no guests will be allowed onto the Circuit without proper credentials or a parking pass.